← Ridible AI

Terms of Service

Last updated: July 6, 2026

1. Acceptance of Terms

By accessing or using Ridible AI ("the Service") at aise.ridible.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. The Service is operated by Ridible LLC ("we", "us", or "our").

2. Description of Service

Ridible AI is an AI-powered meeting intelligence platform that provides live and post-meeting analysis, including transcription, decision extraction, risk identification, action item tracking, and executive briefings. The Service integrates with third-party platforms including Zoom, Slack, Google Calendar, and Microsoft Teams.

3. Account Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your credentials.
  • You must be at least 18 years old to use the Service.
  • One account is created per workspace. You are responsible for all activity under your account.
  • You must notify us immediately of any unauthorized use of your account at ridible.support@ridible.com.

4. Acceptable Use

You agree not to:

  • Record or transcribe meetings without the knowledge and consent of all participants.
  • Use the Service for any unlawful purpose or in violation of applicable laws.
  • Attempt to reverse engineer, decompile, or extract source code from the Service.
  • Use the Service to transmit malware, spam, or harmful content.
  • Circumvent any access controls or security measures.
  • Resell or sublicense the Service without written permission.
  • Use AI-generated analysis as a substitute for professional legal, financial, or medical advice.

Recording consent: You are solely responsible for obtaining all necessary consents from meeting participants before recording or transcribing any meeting using the Service.

5. AI-Generated Content

The Service uses artificial intelligence to analyze meeting content and generate summaries, decisions, risks, and action items. AI-generated outputs are provided for informational purposes only. We do not guarantee the accuracy, completeness, or suitability of any AI-generated content. You should independently verify any analysis before acting on it. We are not liable for decisions made based on AI-generated outputs.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

You retain ownership of all meeting content, transcripts, and data you submit to the Service. By using the Service, you grant us a limited license to process your data solely to provide and improve the Service.

7. Third-Party Integrations

The Service integrates with third-party platforms (Google, Microsoft, Zoom, Slack). Your use of those integrations is subject to the respective third-party terms of service. We are not responsible for the availability, accuracy, or actions of third-party services. You may disconnect any integration at any time from your Settings page.

8. Payment and Billing

  • Paid plans are billed on a recurring basis (monthly or annually) via Stripe.
  • All fees are non-refundable unless required by applicable law.
  • We reserve the right to change pricing with 30 days' notice to registered users.
  • Failure to pay may result in suspension or termination of your account.
  • You are responsible for all applicable taxes associated with your subscription.

9. Intellectual Property

The Service, including its software, design, and branding, is owned by Ridible LLC and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our written permission. You retain all rights to your own meeting content and data.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIDIBLE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Termination

Either party may terminate the Service at any time. We may suspend or terminate your account immediately if you violate these Terms. Upon termination, your right to use the Service ceases. You may request deletion of your data by contacting us. Sections 5, 9, 10, 11, and 13 survive termination.

13. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Williamson County, Texas.

14. Changes to Terms

We may update these Terms from time to time. We will notify registered users of material changes via email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms? Contact us at: ridible.support@ridible.com

Ridible LLC
Round Rock, Texas, United States